Privacy Policy for Foco Luxe
Welcome to Foco Luxe! We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website:
- Personal Information: Your name, email address, phone number, billing address, shipping address, and payment information.
- Order Details: Information about the products you purchase, including transaction details.
- Device Information: Data such as your IP address, browser type, and usage patterns collected via cookies or similar technologies.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and delivery.
- Communicate with you regarding your orders, inquiries, or promotional offers.
- Improve our website’s functionality and enhance your shopping experience.
- Comply with applicable legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Third-party service providers: To process payments, fulfill orders, or manage shipping and logistics.
- Legal Authorities: When required by law to comply with legal obligations or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide tailored content. You can manage cookie preferences through your browser settings.
5. Customer Responsibility
While we strive to deliver all products promptly and as promised, unforeseen circumstances may prevent us from fulfilling an order. In such cases:
- Foco Luxe will notify the customer of any delays or issues.
- Responsibility Disclaimer: If we are unable to send a product due to reasons beyond our control, the responsibility lies with the customer to review their order status and communicate with us for resolutions. Refunds, exchanges, or credits may be issued at our discretion, as outlined in our Terms and Conditions.
6. Protecting Your Information
We take reasonable security measures to safeguard your personal information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of receiving marketing communications.
- Request a copy of your data or withdraw consent for its use.
8. Third-party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Foco Luxe
68 Mazol Plain Road, Woodbury, Connecticut, United States
Phone: +1 (646) 558-7502
Email: info.jeweliance@gmail.com